The E-Sylum:  Volume 6, Number 48, November 9, 2003, Article 6

REJECTING THE NEW TWENTY

  An article published October 30, 2003 in The Cincinnati Enquirer
  says that many machines are rejecting the new U.S. $20 bills.

  "The problem is that the new 20s started circulating before the
  manufacturers of slot machines, automated payment machines
  and even ATMs were able to upgrade the software in all of their
  machines to recognize the new bills.

  "This has become a routine problem in our industry,'' Larry Buck,
  general manager at the Belterra Casino Resort in Switzerland
  County, Ind., said. "It happens every time the government issues
  a new bill.''

  "It's a time-consuming process, but it's pretty much all we're
  going to be doing in the slot machine area this week and next
  week,'' Buck said.

  A spokesman for the Argosy Casino in Lawrenceburg, Ind., said
  about 80 percent of the casino's 2,200 slot machines have been
  upgraded with new software and all the machines should accept
  the new $20 bills within several weeks."

  Meanwhile, Kroger said it will take about six weeks for the
  company that manufactures its self-checkout machines to
  upgrade them.

  "There's a cashier there (at the self-checkout lanes) anyway, so
  there's really no inconvenience for our customers,'' Gary Rhodes,
  a Kroger spokesman, said. "They can go to the cashier and
  exchange their new bills for the old 20s and then use the machine.''

  "Vending machine manufacturers received test decks of currency
  to try out on their software and hardware.

  But nobody thought about the automated payment machines
  until the first calls started coming in to the bureau after the new
  currency was put into circulation."

  To read the full story, see:
  http://www.enquirer.com/editions/2003/10/30/biz_colorofmoney30.html

  Wayne Homren, Editor

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